スタッフの方々が素晴らしい。 温泉が広くてびっくり！ 家族風呂も楽しかった。
The hotel rooms themselves were a bit outdated and just a bit distance away from the outdoor Onsen pool. We went when it's still a bit chilly so just had to prepare to walk for 4-5 minutes in the cold.
Food was delicious. They have four family onsen pools, and it was nice to have the option of enjoying the hot springs in privacy.
Staff did not tell us we were going in the wrong direction to our rooms. It took a long time to check in. It was not very good value for money.
Private onsen was good.
The dining onsite ends at 19. The rooms are very simple. Staff wasen't very friendly.
Big Onsen onsite that serves also local resident
The private hot spring is not as good as the public one because there are no shampoo, body lotion and other things. But these things are provided in the public hot spring.
Wonderful meals and hot springs. The staffs are very nice. They also provide the picking up services when we arrived as well as when we were back from the Hongu shrine. But you need to walk a little bit from the room to the hot spring.
Blanket and the bed are good, just the pillow is a bit too hard.
Helpful and friendly staff. Nice dining.
Old old old school hotel
Onsen hot spring is nice many different rooms to choose it
Very peaceful and pleasant
The Beds were a bit firm but helped by extra mattress.
The Onsen was great as was the location and room - very peaceful and good reasonable food in the restaurant.
Food can improve. I will recommend the canteen in front of the public onsen instead of the restaurant next to the reception.
Private onsen rooms were amazing. Largest and Probably the best in Japan (in terms of privacy, space, quality/price, much better than the famous Kinoseki or Hakone onsen). Will come again just for the onsen (the public ones are great too).
Highly recommend for a relax onsen trip
You have to take the outdoor slippers provided. They are hard and even have some pain feeling. They serve another dinner menu for the second night with a little disappointment when compare with the first.
The private family onsen provided a comfort and relax staying. The shuttle service is very convenient. They reply and confirm effectively before my arrival. Room is big enough that I seldom utilize the living room. They have good suggestions with the Kumano walk.
the red carpet in the room was dirty
has 4 private onsen bath for customers free of charge the large open bath so big and the spring water is great
Woo Ching Man
The pillow is too hard which is not comfortable.
Hot spring is really nice; got both public n private one; the private one is always available for which the fee is included in the rental fee.